Terms & Conditions
Welcome to GoGoHungry. By accessing or using our services, you agree to the terms outlined below.
Orders & Delivery
- Confirmed orders cannot be cancelled at this stage of the product.
- We strive to deliver every meal fresh, on time, and exactly as ordered.
- Additional order-management options will roll out in future releases.
Payments
- UPI is the accepted payment method.
- Please verify that your UPI transaction succeeds to avoid order delays.
Refund Policy
Confirmed orders are currently non-refundable. We are building additional tooling to enable partial or full refunds in the future.
For our delivery guarantee (2x refund when the failure is on our side), see the Refund Guarantee page.
Complaints & Support
- Reach our support team at contact@gogohungry.xyz.
- We reply to all queries within 36 hours.
User Conduct
- Provide accurate profile and delivery information while ordering.
- Fraudulent payments, spam, or abusive behaviour will lead to suspension.
Disclaimer
We work closely with our partners to ensure speed and quality, but logistics issues caused by weather, traffic, or other unforeseen events may affect delivery time.
Updates
We may revise these terms periodically. Updates become effective once published on this page.
Privacy Policy
Your privacy matters to us. This section explains what we collect and how we use it.
Information We Collect
- Basic contact details (name, phone number, delivery address) to process orders.
- UPI transaction references for payment confirmation.
How We Use Your Information
- To process and deliver meals.
- To respond to support requests, complaints, and feedback.
- To improve product experience and add new features.
Data Sharing
We do not sell your data. Information is shared only with delivery partners or vendors involved in completing your order.
Communication
You may receive emails, SMS, or push updates related to orders, offers, or product news. Contact us at contact@gogohungry.xyz to manage preferences.
Security
We follow industry best practices to safeguard your data. However, no online service can guarantee absolute security.
Cookies & Tracking
Our website may use cookies to personalise your experience and analyse usage.
Policy Changes
Privacy terms may evolve as we launch new features. Any update will be reflected on this page.